Privacy Policy
Who We Are and What This Covers
Roofing El Mirage is a residential roofing company working in El Mirage, Arizona, and nearby towns across the West Valley. This policy explains how we treat information connected to this website and to phone calls you make to us.
The site is informational. It describes our roof replacement, roof repair, storm damage repair, gutter and roof inspection work. There are no accounts, online forms, checkout pages or chat tools here. Our phone line, (623) 257-6876, is the only way to reach us.
What the Website Records on Its Own
Like most websites, ours runs on a server that keeps ordinary technical logs. These can include your IP address, browser type, the device you used, the pages you opened and the time of the visit. We use this to keep the site working, spot errors and guard against misuse.
We may also use basic analytics cookies to see which pages are read and how people find the site. That tells us, for example, whether neighbors are looking for gutter information more than inspection details. It does not tell us who you are by name.
Cookies and Your Choices
You can block or delete cookies in your browser settings, and the site will still work. Blocking analytics cookies simply means your visit is not counted in our general traffic figures.
What You Share When You Call
When you phone us, you decide what to tell us. Usually that is your name, a callback number, the address of the home and a description of the roof concern, such as a lifted shingle after a monsoon storm or a stained ceiling. If we visit, we may take photos of your roof and attic so we can explain what we found.
We use these details to answer your questions, schedule a visit, prepare an estimate and do the work you ask for. We do not sell what you tell us, and we do not use it for unrelated marketing.
When Information Is Shared
We share caller details only when the job calls for it, such as with a supplier delivering materials to your home, a city office handling a permit, or an insurance company if you ask us to provide photos for a claim. We may also disclose information if the law requires it.
Keeping Information Reasonably Safe
We take sensible care with the notes and photos tied to your home and limit them to the people who need them for your job. No method of storing or sending information is perfect, so we cannot promise absolute security.
Changes and Questions
We may update this policy as the website or our practices change, and the current version will always be on this page. If you have a question about your information or would like us to correct something we hold, the same phone line, (623) 257-6876, is the place to raise it, and we will talk it through with you.